Getting started

The whole application revolves around the community. When you sign in you see the list of communities you belong to and, inside each one, a page with tabs where all the day-to-day work happens.

My Communities: one card per community, showing your role in each.

The community list

This is the screen you land on right after signing in. Each community shows its name, its address and a summary of its activity.

• A resident will usually only see their own community here.
• A property manager sees every community they manage and can search them by name.
• Click the star icon to mark a community as a favourite so it always appears first.

The community page

Clicking a community opens its page, organised into tabs. You will see some or all of them depending on your role:

• Overview: general details and recent activity.
• Properties: the units, their owners and their ownership shares.
• Users: the people registered in the community.
• Fees: regular fees, extraordinary fees and payments.
• Incidents: faults and their progress.
• Meetings: meeting notices and minutes.
• Documents: the community document archive.
• Messages: conversations with the community.

Tabs load independently, so you can move between them without losing what you were looking at.

Language and appearance

The application is available in Spanish, English and Italian. You can change the language from the selector in the top menu; the interface, the emails and the documents you generate will follow the language you choose.

From My profile you can also switch on the dark theme, which is easier on the eyes in low light.

Notifications

The bell icon in the top menu shows your pending alerts: new meeting notices, replies to your incidents, published fees or messages received. Clicking an alert marks it as read and takes you straight to the content.

Your property manager or the president of your community creates your user account and emails you your credentials. This article explains how to sign in for the first time and get your profile properly set up.

Signing in

1. Open the application in your browser.
2. Enter the email address your account was created with and the password you received.
3. Click Sign in.

You can also sign in with your Google account using the corresponding button, as long as you use the same email address registered in the community.

Forgot your password?

Click Reset password on the sign-in screen, enter your email address and you will receive a link to set a new one.

Confirming your details

The first time you sign in, the application will ask you to review the details held by the community. Pay particular attention to:

• Full name: it appears on minutes, meeting notices and notifications.
• Email address: this is the channel used to send you notices and alerts.
• Phone number: used for urgent community alerts.

If anything is wrong, correct it and save. If a field cannot be edited, contact your property manager.

Completing your profile

Go to My profile from the user menu in the top right corner. From there you can:

• Change your name, phone number and email address.
• Upload an avatar or profile picture.
• Change your password.
• Switch between the light and dark theme.

Security recommendations

• Change the password you received by email as soon as you sign in for the first time.
• Use a password you do not reuse on other services.
• Do not share your credentials: every resident should have their own account.