Results for "Incidents"

12 results found

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Profiles and permissions en 14/07/2026

What each profile sees: comparison table

Side-by-side comparison of menu tabs and main actions for property manager, board, resident and worker.

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Roles Permissions
Profiles and permissions en 14/07/2026

How profiles and permissions work

The four Afincados profiles, what determines each user's view and why the menu changes from one person to another.

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Roles Permissions
Profiles and permissions en 14/07/2026

Who sees each document and content

Folders shared with residents, read-only finances, assigned incidents and announcements: what each profile reaches.

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Documents Permissions
Role guides en 12/07/2026

Property manager guide

Everything you can do as a property manager: communities, building, finances, tax, incidents, suppliers and communication.

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Property manager Roles
Role guides en 12/07/2026

President and board guide

What the president, vice-president or board member can manage, and how it differs from the property manager.

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Board Roles President
Role guides en 12/07/2026

Worker guide

Clock in and out, check the incidents assigned to you and review your supplier's schedule.

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Roles Worker Shifts
Role guides en 12/07/2026

Resident guide

What you can check and do as an owner or tenant: fees, incidents, documents, announcements and votes.

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Roles Resident
Properties and buildings en 12/07/2026

Buildings, floors and the 3D view

Define blocks and floors, and view the community in 3D to pinpoint incidents.

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Properties Buildings
Getting started en 12/07/2026

Finding your way around: communities and tabs

Get to know the community list, the community page and its working tabs.

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Community Navigation
Incidents en 12/07/2026

Assigning, resolving and approving incidents

Hand the fault to a supplier, follow the work and approve the hours worked.

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Administration Incidents Suppliers
Incidents en 12/07/2026

Reporting an incident and tracking its progress

Report a fault with photos, pinpoint it on the building and follow it through to resolution.

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Residents Incidents
Community en 12/07/2026

Managing the community board

Appoint the president, vice-president and board members, and review the history of appointments.

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Community Board