Results for "Incidents"
12 results found
Ask the AI about thisWhat each profile sees: comparison table
Side-by-side comparison of menu tabs and main actions for property manager, board, resident and worker.
How profiles and permissions work
The four Afincados profiles, what determines each user's view and why the menu changes from one person to another.
Who sees each document and content
Folders shared with residents, read-only finances, assigned incidents and announcements: what each profile reaches.
Resident guide
What you can check and do as an owner or tenant: fees, incidents, documents, announcements and votes.
President and board guide
What the president, vice-president or board member can manage, and how it differs from the property manager.
Property manager guide
Everything you can do as a property manager: communities, building, finances, tax, incidents, suppliers and communication.
Worker guide
Clock in and out, check the incidents assigned to you and review your supplier's schedule.
Reporting an incident and tracking its progress
Report a fault with photos, pinpoint it on the building and follow it through to resolution.
Buildings, floors and the 3D view
Define blocks and floors, and view the community in 3D to pinpoint incidents.
Managing the community board
Appoint the president, vice-president and board members, and review the history of appointments.
Assigning, resolving and approving incidents
Hand the fault to a supplier, follow the work and approve the hours worked.
Finding your way around: communities and tabs
Get to know the community list, the community page and its working tabs.