Results for "Resident"
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Ask the AI about thisWhat each profile sees: comparison table
Side-by-side comparison of menu tabs and main actions for property manager, board, resident and worker.
How profiles and permissions work
The four Afincados profiles, what determines each user's view and why the menu changes from one person to another.
Assigning and changing a user's profile
How to add a resident, appoint board officers and give a supplier's workers access to the app.
Who sees each document and content
Folders shared with residents, read-only finances, assigned incidents and announcements: what each profile reaches.
Worker guide
Clock in and out, check the incidents assigned to you and review your supplier's schedule.
Property manager guide
Everything you can do as a property manager: communities, building, finances, tax, incidents, suppliers and communication.
President and board guide
What the president, vice-president or board member can manage, and how it differs from the property manager.
Resident guide
What you can check and do as an owner or tenant: fees, incidents, documents, announcements and votes.
Signing in and completing your profile
Sign in for the first time, check your details and finish setting up your profile.
Adding properties and importing from the Land Registry
Create the units with their ownership shares or pull them straight from the Land Registry.
Creating and managing extraordinary levies
Split a one-off cost, such as building works, across the owners and track its collection.
Annual report and AI financial analysis
Produce the year-end accounts as PDF or PowerPoint and get an automatic analysis.
Calculating, editing and deleting regular fees
Split the annual budget across the properties and publish each resident fee.
Messages and notifications
Write to your property manager or the board and keep up with your community alerts.
Checking your fees and setting up direct debit
See what you pay, review your history and add or change your bank account.
Community documents
Browse minutes, budgets and contracts, and upload new documentation.
Reporting an incident and tracking its progress
Report a fault with photos, pinpoint it on the building and follow it through to resolution.
Assigning, resolving and approving incidents
Hand the fault to a supplier, follow the work and approve the hours worked.
Producing, signing and publishing the minutes
Record the decisions taken, sign them digitally and distribute them to residents.
Tracking arrears
See who owes fees, log your collection efforts and prepare the claim.